Frequently Asked Questions

What is the concentration percentage of Crystal Pool Chlorine products?

The concentration percentage in Crystal Pool Chlorine products is not less than 97%.

What is the difference between pool chlorine products?

The concentration levels vary from one product to another, ranging from 65% to 97%. Additionally, each product may come from a different brand and have different manufacturing processes.

What is the appropriate quantity for using pool chlorine?

According to recommended guidelines, it is advisable to add 5 grams per liter, which is equivalent to 5 grams per cubic meter.

Is it allowed to use the pool immediately after adding chemical substances to it?

The pool should not be used immediately after adding chemical substances; you should wait for at least 8 hours to ensure the safety and health of users.

What is the difference between chlorine in tablet and powder forms?

Chlorine powder is primarily used for disinfecting and sanitizing pool water, while chlorine tablets are considered a complementary agent to chlorine powder. Using both together leads to better effectiveness and higher efficiency in water sanitization.

What are the benefits of using chlorine powder?

Chlorine powder performs tasks such as disinfection, sanitation, preventing algae growth, and maintaining the water's color, resulting in a healthy environment and a beautiful appearance for the pool.

Delivery:

We deliver through shipping companies within the Kingdom of Saudi Arabia, and the shipments will reach you as follows:

Within Riyadh: 24 to 48 business hours

In other cities of the Kingdom: 3 to 5 business days

This duration may vary depending on the shipping companies.

Please make sure to provide the correct delivery address when placing your order to enable us to deliver quickly and on time. Please provide the following information:

City:

District:

Street Name:

Building Number:

Receiver's Name:

Receiver's Phone Number:

What is the delivery cost?

The delivery cost is clarified when placing the order in the store, before the payment process.

Available Payment Methods:

Mada
Apple Pay
Visa
Bank Transfer
Cash on Delivery